Todd has been an instrumental driver with change management, Lean Six Sigma, and most recently blending Lean with Customer Service/Service Excellence.
I have personally had the opportunity to work with him at St. John Health System as well as contracted his services during my Directorship role at Leamington District Memorial Hospital.
He has many clients in healthcare and the service industry. He also has an advisory board; experts in various fields to assist any project or engagement. He has business savvy, adds humor to his presentations, comes highly recommended by colleagues and previous clients, and is a conduit to making change stick!
~ Sheri L. Testani, Healthcare Director, MSN, RN
What you begin to see when working with Lean Fox Solutions is a new management philosophy that values improved patient safety, clinical quality, and an efficient operation that improves associate and provider work environment and patient access to care.
~ Dr. Ernie Yoder, Professor and Dean, CMU College of Medicine
Todd is the ultimate professional who has a wealth of knowledge in process and throughput. He has excellent work ethics and follow-up. I admire his ability to assess a situation, listen and offer suggestions that are usually not obvious to the team. Todd not only becomes a part of the team, but builds relationships and networks in the process.
~ Cheryl Fairbrother, Sr. Healthcare Leader
I would recommend Lean Fox Solutions without hesitation as they offer a professional, thorough, supportive and personal service. Todd Sperl grasps the detailed concepts of our unique business, and delivers in a timely fashion.
~ Cynthia Chesler, General Manager, PROcure Supply Chain Solutions
What I liked about Lean Fox Solutions was that they didn’t bring preconceived solutions to improve patient throughput. They used the resources of the hospital, specifically the front line staff to come up with customized answers to fit our needs. More importantly were the outcomes. The staff were empowered, efficiencies identified and implemented, and patient satisfaction scores improved significantly.
~ Jim Full, CEO, Memorial Healthcare
Having worked with Todd when he was employed by St. John, I was pleased to see his continued confident and positive energy on a consultation we had with his company for Lean process improvement at one of our free-standing ambulatory centers.
~ Joseph Tasse, President at St. John Macomb-Oakland Hospital
Todd really came through for us. He is an engaging speaker who really knows his stuff! I hope to be able to work with him again. He’s a delight!
~ Carla Anglehart, Director, Organizational Development, Nova Scotia Association of Health Organizations
Along with improving our patient throughput, we also saw a cultural change in our practice. As the staff and physicians began understanding the importance of lean, they became more involved in improving the patient experience. The changes the team developed made our work easier and the result was better patient care.
~ Dr. Stephen Mendelson, Orthopedic Surgeon
Lean Fox Solutions extensive healthcare background coupled with their facilitation skills gave us both the road map for success and the cultural change we needed to get to the next level.
~ Rob Kosnik, COO, HyGenesis
Our ED team and I have learned so much from his leadership.
~ Barbara Coldren RN, Emergency Director, Garden City Hospital